This article was re-written by the author from a presentation he made at the 1986 WASFAA Conference, and is based upon a survey of the WASFAA region financial aid offices taken in 1985. It shows wide variations in the demographic characteristics and backgrounds of student financial aid office employees, chiefly by job level.
Hills, Donald E.
"Characteristics, Career Paths, and Training Needs of Financial Aid Employees in the WASFAA Region,"
Journal of Student Financial Aid: Vol. 18
, Article 6.
Available at: http://publications.nasfaa.org/jsfa/vol18/iss1/6