The authors attempt to identify organizational stressors in the Financial Aid Office and base their research on a survey conducted in March 1987 under the California Association of Student Financial Aid Administrators.
Krug, Ted and Levy, Steven
""Identifying Sources of Stress in Financial Aid Offices: Where to Apply the Tourniquet","
Journal of Student Financial Aid: Vol. 18
, Article 1.
Available at: http://publications.nasfaa.org/jsfa/vol18/iss2/1