This study attempts to determine the relationship between actual and desired role functions of community college financial aid directors.
Robins, Michael and Phillippe, David E.
"Dreams and Reality: Are There Differences Between Actual and Desired Roles of Financial Aid Directors,"
Journal of Student Financial Aid: Vol. 18
, Article 5.
Available at: http://publications.nasfaa.org/jsfa/vol18/iss3/5