For each of the 11 most critical sources of organizational stress in Financial Aid Offices (reported in the Spring 1988 issue of this Journal), a variety of countermeasures are described and discussed. Countermeasures were identified by focus groups comprising personnel from all employer segments in California, and all job classifications typical of Financial Aid Offices.
Krug, Ted and Levy, Steven
"Organizational Stress in Financial Aid Offices (II): How to Apply the Tourniquet,"
Journal of Student Financial Aid: Vol. 19
, Article 4.
Available at: http://publications.nasfaa.org/jsfa/vol19/iss1/4